Chewy - Pet Food, Products, Supplies at Low Prices

Zoo Med Eco Carpet 50 Gallon Chewy Review Summary

Chewy is a reasonably recent entrant into the pet food and accessory market, however it’s promptly established itself as a heavy hitter. It’s the largest devoted animal supply internet site on the web, with just Amazon proving itself to be a actual opposition.

The website prides itself on making points very easy for the average animal proprietor. It offers everything that you could possibly require to deal with your pet, even if it’s something a lot more exotic than a feline or dog, as well as it also loads prescriptions. is among the very best services for finding odd brand names, and it can generally obtain your products to you in a day or 2. Nevertheless, it’s not much assistance if you have a hungry pet dog as well as an vacant cabinet , and it does not use anything beyond animal items, placing them a step behind Amazon in that respect.

It also doesn’t have as many individual examines as Amazon does, as well as it’s uncertain what, if anything, it does to veterinarian the testimonials that do exist.

If you’re a pet owner who’s eager to surrender the brick-and-mortar experience (and you’re alright with not making any kind of impulse purchases by yourself part), Chewy is most definitely worth a appearance. Keep reviewing for our thorough review.– A Quick Look

a tabby pet cat with collar resting on carpeted flooring

Photo Credit: jkalea, Pixabay

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  • Wide choice
  • Competitive costs
  • Superb customer support


  • Limited number of user testimonials
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has gratification facilities around the United States, so it’s able to quickly satisfy orders as they’re received. Generally talking, you need to be able to obtain your stuff within 48 hrs of positioning your order.

pet dog waiting on the home window

Photo: Pikist

It’s not the same as being able to drive down to the store to get what you need, but you shouldn’t have to wait lengthy to get your stuff. The quick turn-around time makes it a convenient alternative for animal owners that can plan a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy offers subscription solutions, where you can set it up to make sure that it automatically sends you a new order after a fixed amount of time. That permits you to keep a steady supply of food handy without needing to bear in mind to get it whenever.

To motivate owners to make use of their registration service, Chewy deals a 5% discount rate on each order. It’s a great method to save cash on something that you’re going to acquire, anyway.

It’s a win-win for both the consumers and the company. Customers save money and bother, while Chewy locks their client base in for weeks each time.

If you fail to remember to cancel, you can be on the hook for undesirable materials. Thankfully, their return policy is generous, so all it will certainly cost you is a bit of problem.

It Offers Prescription Medications

If your pet dog takes a drug consistently, you can send the prescription to Chewy as well as it’ll load it for you. This will likely be less expensive than experiencing your vet or regional drug store, and you can get automated refills in order to minimize the hassle to you.

Best of all, it’ll even call your vet for you to get the prescription filled, so all you have to do is offer your doctor’s information.

unwell dog

Credit Score: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of concerns or inquiries , it has partners on the internet 24 hrs a day, 7 days a week, so you can talk with them to get the information you need. It also has reps offered by phone if you want to talk to a person face to face, although those hrs are a lot more limited.

The team truly bends over backward to make certain you’re pleased. They’ll do nearly anything to make their clients pleased.

The only problem we’ve discovered relating to customer service is that if you have a challenging concern, you’ll likely obtain a various rep every time you reach out. That suggests you’ll need to describe the scenario multiple times, instead of having a committed agent see your issue with to the end.

Amusing pug pet dog with male hands in candy striped sweater in headphones_dean drobot_shutterstock

Credit History: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return things a full year after purchase, which is extremely charitable. That offers you time to see if your pet will require to a brand-new food, for example, prior to needing to make any type of decisions about maintaining it.

On the other hand, it doesn’t accept returns on prescription drugs unless there’s an concern with them, such as damage or a flaw. In that situation, it’ll process a substitute however not a refund.

The other issue with their return plan is that it uses FedEx to deal with every little thing. That can develop trouble, as you’ll have to track down a FedEx area to send your stuff back. It offers you an unnecessary errand, but a minimum of you have a ton of time to make the return.divider 9


Just how do Chewy’s rates compare to various other sites?

Generally, it’s on the same level with various other websites. The prices will certainly differ depending upon which item you’re checking out, naturally, yet you’ll normally locate them to be equal to those of other significant services.

Does it charge for shipping?

Shipping is complimentary on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat rate.

Does it supply products for all pet dogs or simply cats and also canines ?

Dogs as well as felines most definitely represent the mass of their option, however it also has committed categories for fish, birds, reptiles, horses, as well as other small pets like gerbils and hamsters.

The most significant oversight it has is serpents. If you have a serpent, you’ll have to wish that the gear Chewy deals for other reptiles will certainly match your objectives; or else, you’ll need to locate a different supplier.

What kinds of settlement does it approve?

It takes all major credit cards, in addition to PayPal and Chewy present cards.Divider 4

What the Users Say

While you can find out much regarding a service by perusing their site, we really feel the best means to judge it is by seeing what a lot of customers state about it. It’s the most effective method to obtain a broad view of the average user’s experience with the service and depend on their testimonials.

In taking a look at Chewy testimonials from users as well as discussion forum conversations, we’ve located that individuals are typically delighted with their experiences making use of Chewy The choice is outstanding, the prices are affordable, as well as the auto-ship feature is certainly hassle-free.

When looking with Chewy evaluations focused around a absence of global shipping and delays in distribution, the most significant problems we discovered. It ought to be kept in mind, though, that the majority of delivery delays result from issues with fulfillment, as well as these are usually on the maker’s end. Chewy does its best to provide you lots of advance notice in case there’s an problem, however.

Most individuals appreciate just how very easy it is to handle Chewy if there’s a issue with your order, and also they typically locate its client service agents to be knowledgeable, valuable, and respectful. Nevertheless, it can be hard to address your trouble if it’s something that calls for a supervisor’s intervention.

Inevitably, lots of people appear to take pleasure in using Chewy, as well as it has a devoted client base. While it is nominally in competitors with Amazon, many individuals use the services interchangeably; nonetheless, it appears that many family pet owners begin shopping on Chewy and also just switch over to Amazon if Chewy doesn’t have what they need.

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Chewy Review– In Conclusion

As we’ve described in our Chewy evaluation above, they’re not perfect, yet Chewy is one of the very best online pet dog supply companies around. It has a wide option of products for a wide variety of family pets, and its costs are in line with other significant vendors. The delivery is quickly, affordable, and problem-free, and also its customer care is first-class.

You won’t always discover what you’re searching for on Chewy, though, and also it can be hard to get complex issues resolved without delay. Though, their generous return plan provides you lots of time to obtain things arranged out.

It might not replace routine runs to the pet shop just yet, but Chewy is doing whatever that it can to make purchasing your pet as convenient as feasible.

The largest complaints we discovered when looking via Chewy reviews centered around a lack of global delivery and hold-ups in shipment. Chewy does its ideal to offer you lots of advancement notification in situation there’s an concern.

As we’ve described in our Chewy testimonial above, they’re not best, but Chewy is one of the ideal online family pet supply companies around. It has a wide option of products for a wide variety of pets, and its prices are in line with other significant providers. The shipping is quick, inexpensive, and convenient, and also its client solution is first-class.

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