Chewy - Pet Food, Products, Supplies at Low Prices

Tough And Chewy Review Summary

Chewy is a fairly recent entrant right into the pet food as well as accessory market, however it’s swiftly developed itself as a heavy hitter. It’s the biggest specialized family pet supply internet site on the web, with only Amazon confirming itself to be a real opposition.

The site prides itself on making points easy for the typical animal proprietor. It uses everything that you might potentially need to look after your pet, even if it’s something much more exotic than a feline or pet dog, and also it even fills prescriptions. is among the best services for locating rare brands, as well as it can generally obtain your items to you in a day or more. It’s not much assistance if you have an vacant cupboard as well as a starving family pet , and it doesn’t provide anything beyond animal items, placing them a step behind Amazon in that respect.

It additionally doesn’t have as many customer assesses as Amazon does, and it’s unclear what, if anything, it does to veterinarian the testimonials that do exist.

If you’re a pet owner that’s prepared to surrender the brick-and-mortar experience ( and also you’re all right with not making any kind of impulse purchases by yourself part), Chewy is most definitely worth a appearance. Keep reviewing for our in-depth review.– A Quick Look

a tabby feline with collar pushing carpeted flooring

Picture Credit: jkalea, Pixabay

See Chewy


  • Wide choice
  • Affordable prices
  • Exceptional customer service


  • Minimal variety of customer evaluations
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment centers throughout the United States, so it’s able to promptly meet orders as they’re received. Normally talking, you ought to have the ability to obtain your things within 48 hours of positioning your order.

pet waiting on the window

Picture: Pikist

It’s not the like having the ability to drive down to the shop to pick up what you require, however you shouldn’t have to wait lengthy to obtain your things. The quick turnaround time makes it a convenient option for pet dog proprietors that can plan a day or two ahead.

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It Pushes Subscriptions Hard

Chewy deals registration solutions, where you can establish it up to make sure that it automatically sends you a new order after a fixed quantity of time. That enables you to maintain a steady supply of food available without needing to keep in mind to get it every time.

To urge owners to make use of their membership service, Chewy offers a 5% discount rate on each order. It’s a fantastic means to save cash on something that you’re going to purchase, anyhow.

It’s a win-win for both the consumers and also the company. Customers conserve cash as well as trouble, while Chewy locks their client base in for weeks at once.

Nonetheless, if you fail to remember to cancel, you can be responsible for undesirable supplies. Thankfully, their return policy is generous, so all it will certainly cost you is a bit of trouble.

It Offers Prescription Medications

If your pet takes a medicine frequently, you can send the prescription to Chewy and also it’ll load it for you. This will likely be less costly than going through your vet or regional drug store, and you can get automatic refills in order to minimize the inconvenience to you.

Best of all, it’ll also call your vet for you to get the prescription filled, so all you have to do is provide your medical professional’s details.

unwell canine

Credit Score: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any issues or inquiries , it has associates on-line 24 hours a day, 7 days a week, so you can chat with them to get the details you require. It also has representatives offered by phone if you intend to speak with someone in person, although those hrs are more limited.

The team truly strives to make sure you’re satisfied. They’ll do nearly anything to make their clients delighted.

The only concern we’ve located relating to customer support is that if you have a challenging concern, you’ll likely get a different rep whenever you reach out. That implies you’ll need to describe the situation multiple times, instead of having a specialized representative see your issue via to the end.

Amusing pug dog with guy hands in striped sweater in headphones_dean drobot_shutterstock

Credit: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return items a complete year after acquisition, which is extremely generous. That offers you time to see if your family pet will certainly require to a brand-new food, for example, prior to having to make any type of decisions regarding maintaining it.

On the other hand, it doesn’t accept returns on prescription medications unless there’s an concern with them, such as damages or a defect. Because case, it’ll refine a replacement but not a reimbursement.

The various other concern with their return plan is that it makes use of FedEx to manage whatever. That can develop headache, as you’ll have to find a FedEx location to send your things back. It gives you an unneeded errand, yet at least you have a ton of time to make the return.divider 9


Just how do Chewy’s costs contrast to other websites?

Typically, it’s on par with other sites. The rates will certainly differ depending upon which item you’re looking at, certainly, yet you’ll normally find them to be equal to those of various other significant services.

Does it charge for shipping?

Shipping is complimentary on orders over $49. For all orders under that threshold, you’ll pay a $4.95 level price.

Does it supply goods for all pets or simply pet cats and canines ?

Dogs and cats most definitely represent the bulk of their choice, however it also has actually dedicated groups for fish, birds, reptiles, horses, and also other tiny pets like gerbils and also hamsters.

The biggest oversight it has is snakes. If you have a snake, you’ll need to really hope that the gear Chewy offers for various other reptiles will match your purposes; otherwise, you’ll require to find a various supplier.

What types of settlement does it approve?

It takes all major credit cards, in addition to PayPal as well as Chewy present cards.Divider 4

What the Users Say

While you can find out much concerning a service by reading their web site, we feel the very best method to judge it is by seeing what most individuals claim concerning it. It’s the best method to obtain a broad view of the typical individual’s experience with the service as well as trust their evaluations.

In looking at Chewy evaluations from customers and online forum conversations, we’ve found that people are generally delighted with their experiences making use of Chewy The option is exceptional, the prices are affordable, and also the auto-ship feature is absolutely hassle-free.

When looking through Chewy evaluations centered around a lack of international shipping and hold-ups in distribution, the biggest grievances we discovered. It ought to be kept in mind, though, that many shipping hold-ups result from issues with gratification, as well as these are typically on the producer’s end. Chewy does its finest to offer you a lot of advance notification in case there’s an concern, however.

Most people appreciate how easy it is to manage Chewy if there’s a problem with your order, and also they typically discover its customer service reps to be well-informed, handy, and also polite. It can be difficult to resolve your trouble if it’s something that requires a manager’s intervention.

Ultimately, most individuals seem to take pleasure in using Chewy, and also it has a loyal customer base. While it is nominally in competitors with Amazon, many individuals utilize the solutions interchangeably; nevertheless, it seems that a lot of family pet owners start shopping on Chewy as well as just change to Amazon if Chewy does not have what they require.

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Chewy Review– In Conclusion

As we’ve defined in our Chewy testimonial over, they’re not ideal, however Chewy is one of the best online animal supply firms around. It has a broad option of products for a wide array of pet dogs, and also its rates remain in line with other major distributors. The shipping is quickly, inexpensive, and also easy, and also its customer support is top-notch.

You won’t always find what you’re looking for on Chewy, however, and it can be hard to obtain complicated issues solved promptly. However, their generous return policy provides you lots of time to obtain points arranged out.

It might not replace normal runs to the pet shop right now, yet Chewy is doing whatever that it can to make searching for your animal as convenient as feasible.

The biggest complaints we discovered when looking via Chewy testimonials centered around a lack of global shipping as well as delays in distribution. Chewy does its best to give you lots of breakthrough notification in case there’s an concern.

As we’ve described in our Chewy testimonial over, they’re not ideal, however Chewy is one of the finest online animal supply firms around. It has a broad choice of items for a wide variety of pets, as well as its rates are in line with other significant suppliers. The shipping is quickly, affordable, and convenient, and also its consumer solution is excellent.

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