Chewy - Pet Food, Products, Supplies at Low Prices

Robin Hood Chewy Oatmeal Raisin Chocolate Chip Cookies Review Summary

Chewy is a relatively current participant into the pet food and accessory market, but it’s promptly established itself as a heavy hitter. It’s the largest committed family pet supply internet site on the net, with just Amazon proving itself to be a genuine challenger.

The website prides itself on making things very easy for the average animal proprietor. It supplies every little thing that you could perhaps need to care for your animal, even if it’s something a lot more exotic than a feline or pet, and it even loads prescriptions. is among the most effective services for finding unknown brands, and also it can typically obtain your goods to you in a day or two. However, it’s not much assistance if you have a starving family pet as well as an empty cabinet , as well as it doesn’t offer anything beyond pet dog goods, putting them a step behind Amazon in that respect.

It additionally doesn’t have as numerous user examines as Amazon does, as well as it’s uncertain what, if anything, it does to veterinarian the testimonials that do exist.

If you’re a pet owner that’s willing to surrender the brick-and-mortar experience ( and also you’re fine with not making any kind of impulse purchases on your own behalf), Chewy is certainly worth a look. Maintain reading for our comprehensive review.– A Quick Look

a tabby cat with collar pushing carpeted flooring

Image Credit: jkalea, Pixabay

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  • Wide choice
  • Affordable rates
  • Excellent client service


  • Restricted number of customer evaluations
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment centers all over the United States, so it’s able to swiftly meet orders as they’re received. Generally talking, you must be able to get your stuff within 48 hours of placing your order.

canine waiting on the window

Image: Pikist

It’s not the same as having the ability to drive to the shop to pick up what you require, but you should not need to wait long to get your things. The quick turnaround time makes it a hassle-free choice for pet dog proprietors who can intend a day or 2 in advance.

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It Pushes Subscriptions Hard

Chewy offers membership services, where you can set it up to ensure that it automatically sends you a new order after a fixed quantity of time. That enables you to maintain a consistent supply of food on hand without needing to remember to get it every single time.

To encourage proprietors to make use of their subscription solution, Chewy deals a 5% discount rate on each order. It’s a terrific means to save cash on something that you’re going to acquire, anyway.

It’s a win-win for both the customers and also the company. Customers conserve cash as well as bother, while Chewy locks their client base in for weeks at once.

If you fail to remember to cancel, you can be on the hook for undesirable materials. Fortunately, their return plan is generous, so all it will certainly cost you is a little bit of inconvenience.

It Offers Prescription Medications

If your family pet takes a drug frequently, you can send the prescription to Chewy and also it’ll load it for you. This will likely be more affordable than going through your veterinarian or regional drug store, and you can obtain automatic refills in order to lessen the trouble to you.

Best of all, it’ll also call your veterinarian for you to obtain the prescription filled, so all you have to do is offer your doctor’s info.

ill pet dog

Credit Rating: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any inquiries or problems , it has partners on the internet 24 hours a day, 7 days a week, so you can talk with them to obtain the info you require. It likewise has representatives offered by phone if you wish to talk with someone face to face, although those hours are much more limited.

The team really bends over backward to make sure you’re satisfied. They’ll do almost anything to make their clients happy.

The only issue we’ve found regarding customer care is that if you have a challenging problem, you’ll likely get a different agent whenever you connect. That suggests you’ll need to clarify the scenario numerous times, as opposed to having a devoted representative see your issue via throughout.

Funny pug pet dog with guy hands in striped sweatshirt in headphones_dean drobot_shutterstock

Credit Report: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return products a full year after acquisition, which is extremely charitable. That offers you time to see if your pet dog will take to a brand-new food, for instance, prior to needing to make any type of decisions regarding keeping it.

On the other hand, it does not approve returns on prescription medications unless there’s an issue with them, such as damage or a issue. In that situation, it’ll refine a substitute but not a reimbursement.

The other concern with their return policy is that it uses FedEx to manage every little thing. That can create inconvenience, as you’ll need to locate a FedEx area to send your stuff back. It provides you an unnecessary task, however at least you have a lots of time to make the return.divider 9


Exactly how do Chewy’s rates contrast to other websites?

Usually, it’s on the same level with other websites. The costs will certainly vary depending upon which product you’re checking out, certainly, but you’ll typically discover them to be equal to those of various other major solutions.

Does it charge for shipping?

Shipping is cost-free on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat rate.

Does it supply goods for all animals or simply dogs and cats ?

Cats and also pet dogs certainly represent the bulk of their option, however it also has dedicated categories for fish, birds, reptiles, horses, and other tiny family pets like gerbils and hamsters.

The most significant oversight it has is serpents. If you have a snake, you’ll need to wish that the equipment Chewy offers for various other reptiles will fit your functions; or else, you’ll need to discover a different supplier.

What forms of repayment does it approve?

It takes all significant bank card, in addition to PayPal and Chewy present cards.Divider 4

What the Users Say

While you can discover much about a service by perusing their site, we really feel the very best way to judge it is by seeing what many individuals state about it. It’s the most effective way to get a broad view of the typical customer’s experience with the solution and depend on their testimonials.

In considering Chewy testimonials from users and also forum conversations, we’ve discovered that individuals are typically pleased with their experiences utilizing Chewy The choice is exceptional, the rates are competitive, as well as the auto-ship feature is definitely convenient.

When looking through Chewy evaluations centered around a lack of worldwide shipping and also hold-ups in shipment, the greatest issues we found. It ought to be kept in mind, though, that most shipping hold-ups are due to troubles with fulfillment, and these are typically on the producer’s end. Chewy does its finest to provide you lots of development notification in situation there’s an issue.

Lots of people value just how simple it is to handle Chewy if there’s a trouble with your order, and also they normally locate its client service representatives to be well-informed, helpful, and also courteous. Nevertheless, it can be challenging to fix your issue if it’s something that requires a manager’s treatment.

Ultimately, lots of people appear to delight in making use of Chewy, as well as it has a faithful consumer base. While it is nominally in competitors with Amazon, many individuals utilize the solutions mutually; nevertheless, it appears that most pet dog proprietors begin going shopping on Chewy and only switch to Amazon if Chewy does not have what they require.

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Chewy Review– In Conclusion

As we’ve described in our Chewy review over, they’re not ideal, but Chewy is among the best online animal supply business around. It has a broad option of products for a wide array of pets, as well as its rates remain in line with other significant distributors. The shipping is quickly, economical, and also easy, and also its customer service is superior.

You won’t constantly discover what you’re seeking on Chewy, however, as well as it can be challenging to obtain complicated problems addressed without delay. The good news is, however, their charitable return policy provides you plenty of time to get things ironed out.

It may not replace routine runs to the pet store right now, however Chewy is doing every little thing that it can to make searching for your pet dog as hassle-free as possible.

The most significant issues we found when looking with Chewy testimonials focused around a absence of global delivery and also hold-ups in delivery. Chewy does its best to offer you plenty of advancement notification in situation there’s an issue.

As we’ve described in our Chewy testimonial over, they’re not best, yet Chewy is one of the finest online animal supply companies around. It has a wide selection of items for a large selection of pet dogs, and also its costs are in line with various other significant vendors. The delivery is quick, low-cost, and also easy, as well as its consumer service is first-class.

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