Chewy - Pet Food, Products, Supplies at Low Prices

How Chewy Cookie Review Summary

Chewy is a reasonably recent participant right into the pet food and accessory market, but it’s quickly established itself as a heavy hitter. It’s the biggest dedicated family pet supply web site on the net, with only Amazon verifying itself to be a real opposition.

The site prides itself on making things simple for the ordinary animal owner. It provides everything that you can possibly need to take care of your animal, even if it’s something a lot more exotic than a pet cat or pet, as well as it also fills up prescriptions. is one of the very best services for finding unknown brand names, as well as it can usually get your items to you in a day or two. However, it’s very little assistance if you have a hungry family pet and also an vacant cabinet , as well as it does not use anything past pet dog goods, placing them a step behind Amazon in that respect.

It also does not have as lots of user assesses as Amazon does, as well as it’s unclear what, if anything, it does to veterinarian the testimonials that do exist.

If you’re a family pet proprietor who’s ready to surrender the brick-and-mortar experience ( as well as you’re alright with not making any impulse purchases on your own part), Chewy is definitely worth a appearance. Keep reading for our thorough review.– A Quick Look

a tabby feline with collar lying on carpeted floor

Picture Credit: jkalea, Pixabay

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  • Wide choice
  • Affordable rates
  • Outstanding customer care


  • Restricted number of user reviews
  • No immediate gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction facilities all over the United States, so it’s able to rapidly accomplish orders as they’re obtained. Typically speaking, you need to be able to get your stuff within 48 hours of placing your order.

dog waiting on the window

Photo: Pikist

It’s not the same as being able to drive down to the store to pick up what you require, but you should not have to wait lengthy to obtain your stuff. The quick turn-around time makes it a practical option for pet dog owners who can plan a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy deals subscription services, where you can establish it up to ensure that it instantly sends you a new order after a fixed amount of time. That allows you to keep a constant supply of food accessible without needing to keep in mind to get it every time.

To urge proprietors to benefit from their registration solution, Chewy deals a 5% discount on each order. It’s a terrific method to save money on something that you’re going to acquire, anyway.

It’s a win-win for both the clients and also the firm. Clients conserve money and also trouble, while Chewy locks their consumer base in for weeks at once.

Nonetheless, if you fail to remember to cancel, you can be on the hook for undesirable supplies. The good news is, their return plan is generous, so all it will cost you is a bit of hassle.

It Offers Prescription Medications

If your animal takes a medicine regularly, you can send the prescription to Chewy and it’ll load it for you. This will likely be less expensive than experiencing your veterinarian or local pharmacy, and also you can get automatic refills in order to lessen the trouble to you.

Most importantly, it’ll even call your veterinarian for you to obtain the prescription filled, so all you need to do is provide your doctor’s details.

ill canine

Credit: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any type of inquiries or concerns , it has associates on-line 24 hrs a day, 7 days a week, so you can talk with them to get the details you need. It additionally has reps available by phone if you intend to speak to a person personally, although those hours are much more restricted.

The team truly strives to ensure you’re satisfied. They’ll do almost anything to make their clients happy.

The only issue we’ve located regarding customer care is that if you have a complex issue, you’ll likely obtain a various agent each time you reach out. That suggests you’ll have to clarify the scenario several times, instead of having a dedicated representative see your issue through throughout.

Amusing pug dog with guy hands in candy striped sweatshirt in headphones_dean drobot_shutterstock

Credit: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return items a full year after acquisition, which is exceptionally charitable. That offers you time to see if your family pet will require to a new food, for instance, before having to make any kind of decisions concerning maintaining it.

On the other hand, it does not accept returns on prescription medicines unless there’s an problem with them, such as damages or a defect. In that case, it’ll refine a replacement yet not a reimbursement.

The other issue with their return policy is that it makes use of FedEx to handle every little thing. That can develop inconvenience, as you’ll need to track down a FedEx place to send your things back. It provides you an unnecessary duty, but a minimum of you have a lots of time to make the return.divider 9


Exactly how do Chewy’s prices compare to other sites?

Generally, it’s on the same level with various other websites. The prices will certainly vary depending upon which item you’re checking out, certainly, but you’ll typically find them to be equal to those of other major solutions.

Does it charge for shipping?

Shipping is totally free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level rate.

Does it offer items for all family pets or just pet cats and canines ?

Cats and also pet dogs definitely represent the bulk of their choice, but it also has dedicated categories for fish, birds, reptiles, equines, as well as other tiny pets like gerbils as well as hamsters.

The most significant oversight it has is snakes. If you have a serpent, you’ll need to really hope that the equipment Chewy deals for various other reptiles will certainly fit your objectives; otherwise, you’ll require to discover a different supplier.

What forms of payment does it accept?

It takes all major bank card, in addition to PayPal and also Chewy gift cards.Divider 4

What the Users Say

While you can learn much about a service by browsing their site, we really feel the very best means to judge it is by seeing what most users say concerning it. It’s the very best way to get a broad view of the average user’s experience with the service and also count on their testimonials.

In looking at Chewy evaluations from customers and also forum discussions, we’ve found that individuals are normally pleased with their experiences utilizing Chewy The selection is exceptional, the prices are affordable, as well as the auto-ship attribute is absolutely convenient.

The greatest grievances we located when checking out Chewy testimonials focused around a absence of worldwide shipping as well as hold-ups in delivery. It must be noted, though, that a lot of shipping delays are due to issues with satisfaction, and these are typically on the supplier’s end. Chewy does its finest to offer you plenty of breakthrough notification in case there’s an concern, however.

Most people value how simple it is to take care of Chewy if there’s a issue with your order, and also they typically discover its customer support reps to be knowledgeable, helpful, and polite. However, it can be challenging to address your issue if it’s something that requires a supervisor’s intervention.

Inevitably, most people seem to delight in utilizing Chewy, as well as it has a faithful consumer base. While it is nominally in competitors with Amazon, many people make use of the solutions mutually; nonetheless, it seems that many pet owners start shopping on Chewy and only change to Amazon if Chewy does not have what they need.

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Chewy Review– In Conclusion

As we’ve explained in our Chewy review above, they’re not best, but Chewy is one of the most effective online family pet supply companies around. It has a broad choice of products for a wide array of animals, and its rates remain in line with other significant vendors. The delivery is quickly, low-cost, and also problem-free, and also its customer support is first-class.

You will not constantly locate what you’re seeking on Chewy, however, as well as it can be hard to obtain complicated issues solved quickly. Fortunately, however, their generous return plan gives you plenty of time to get points figured out.

It might not replace regular go to the pet store just yet, but Chewy is doing everything that it can to make purchasing your animal as hassle-free as possible.

The biggest issues we discovered when looking through Chewy evaluations focused around a absence of worldwide shipping and also delays in delivery. Chewy does its finest to provide you lots of advance notice in situation there’s an issue.

As we’ve explained in our Chewy evaluation over, they’re not ideal, yet Chewy is one of the ideal online pet supply firms around. It has a wide choice of products for a wide selection of pet dogs, and also its costs are in line with other significant providers. The shipping is fast, economical, and also convenient, as well as its client service is first-class.

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