Chewy - Pet Food, Products, Supplies at Low Prices

Heartguars Chewy Review Summary

Chewy is a relatively recent participant into the pet food as well as accessory market, yet it’s swiftly established itself as a heavy hitter. It’s the largest committed animal supply web site online, with only Amazon confirming itself to be a real challenger.

The website prides itself on making things simple for the ordinary pet dog owner. It provides every little thing that you might perhaps need to deal with your pet, even if it’s something a lot more unique than a pet cat or pet dog, and it even loads prescriptions. is among the best services for locating obscure brands, and it can typically get your products to you in a day or more. It’s not much aid if you have a starving pet dog as well as an vacant cupboard , as well as it does not provide anything past pet dog goods, placing them a step behind Amazon in that respect.

It also does not have as several customer evaluates as Amazon does, as well as it’s vague what, if anything, it does to veterinarian the reviews that do exist.

If you’re a pet proprietor that’s ready to give up the brick-and-mortar experience (and you’re alright with not making any impulse acquisitions on your own behalf), Chewy is certainly worth a look. Maintain checking out for our in-depth review.– A Quick Look

a tabby feline with collar lying on carpeted floor

Image Credit: jkalea, Pixabay

Browse through Chewy


  • Wide choice
  • Affordable rates
  • Superb client service


  • Minimal variety of individual reviews
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction centers all over the United States, so it’s able to quickly satisfy orders as they’re gotten. Typically speaking, you must be able to get your things within 48 hours of placing your order.

pet dog waiting on the home window

Photo: Pikist

It’s not the same as being able to drive down to the store to pick up what you need, but you should not need to wait lengthy to obtain your stuff. The quick turn-around time makes it a convenient choice for pet proprietors that can intend a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy offers registration solutions, where you can establish it up so that it instantly sends you a brand-new order after a established amount of time. That allows you to keep a constant supply of food handy without needing to remember to get it whenever.

To urge proprietors to benefit from their membership solution, Chewy offers a 5% discount on each order. It’s a great means to save money on something that you’re mosting likely to buy, anyway.

It’s a win-win for both the consumers and the firm. Customers save cash as well as bother, while Chewy locks their customer base in for weeks at a time.

If you fail to remember to terminate, you can be on the hook for undesirable products. Luckily, their return plan is generous, so all it will certainly cost you is a little bit of hassle.

It Offers Prescription Medications

You can submit the prescription to Chewy and it’ll load it for you if your pet dog takes a medicine routinely. This will likely be cheaper than experiencing your vet or neighborhood pharmacy, as well as you can obtain automated refills in order to lessen the hassle to you.

Most importantly, it’ll also call your veterinarian for you to obtain the prescription filled, so all you have to do is offer your physician’s info.

sick dog

Credit Scores: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any problems or questions , it has affiliates online 24 hrs a day, 7 days a week, so you can chat with them to get the info you require. It additionally has agents offered by phone if you wish to speak to somebody face to face, although those hours are more limited.

The team genuinely bends over backward to make sure you’re pleased. They’ll do nearly anything to make their consumers satisfied.

The only concern we’ve found concerning client service is that if you have a complex problem, you’ll likely obtain a different representative every time you connect. That implies you’ll have to explain the circumstance numerous times, as opposed to having a committed representative see your problem via throughout.

Amusing pug pet dog with male hands in candy striped sweatshirt in headphones_dean drobot_shutterstock

Debt: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return items a complete year after acquisition, which is incredibly charitable. That offers you time to see if your animal will certainly take to a brand-new food, for example, before having to make any decisions regarding maintaining it.

On the other hand, it does not approve returns on prescription medications unless there’s an issue with them, such as damage or a defect. Because situation, it’ll refine a substitute yet not a refund.

The other concern with their return plan is that it uses FedEx to take care of everything. That can develop headache, as you’ll have to locate a FedEx place to send your things back. It provides you an unnecessary duty, yet a minimum of you have a ton of time to make the return.divider 9


How do Chewy’s costs contrast to various other websites?

Commonly, it’s on the same level with various other websites. The prices will certainly differ relying on which product you’re taking a look at, certainly, however you’ll typically find them to be equal to those of other significant services.

Does it charge for shipping?

Shipping is complimentary on orders over $49. For all orders under that threshold, you’ll pay a $4.95 flat price.

Does it use products for all animals or just pet dogs and pet cats ?

Cats and dogs certainly stand for the mass of their option, yet it additionally has actually dedicated categories for fish, birds, reptiles, steeds, as well as other little family pets like gerbils and hamsters.

The largest oversight it has is snakes. If you have a snake, you’ll need to wish that the equipment Chewy offers for various other reptiles will certainly match your purposes; or else, you’ll need to locate a various provider.

What forms of repayment does it approve?

It takes all major credit cards, along with PayPal and Chewy gift cards.Divider 4

What the Users Say

While you can discover much about a solution by perusing their site, we really feel the most effective means to judge it is by seeing what many users say concerning it. It’s the most effective means to obtain a broad view of the typical customer’s experience with the solution as well as depend on their evaluations.

In considering Chewy evaluations from individuals as well as discussion forum conversations, we’ve located that people are usually pleased with their experiences utilizing Chewy The choice is outstanding, the prices are affordable, as well as the auto-ship attribute is certainly convenient.

The biggest issues we discovered when browsing Chewy evaluations focused around a absence of global delivery and also delays in delivery. It ought to be kept in mind, though, that the majority of delivery delays are because of troubles with satisfaction, and these are typically on the maker’s end. Chewy does its finest to provide you a lot of advancement notice in case there’s an concern, though.

The majority of people value exactly how easy it is to handle Chewy if there’s a issue with your order, and they commonly discover its client service agents to be experienced, useful, and also polite. It can be difficult to address your issue if it’s something that needs a supervisor’s intervention.

Eventually, most people appear to enjoy using Chewy, and it has a faithful customer base. While it is nominally in competition with Amazon, many people utilize the solutions interchangeably; nonetheless, it appears that many pet dog owners begin shopping on Chewy as well as just switch over to Amazon if Chewy does not have what they need.

Browse through Chewy.

Chewy Review– In Conclusion

As we’ve explained in our Chewy testimonial above, they’re not ideal, however Chewy is one of the most effective online pet dog supply business around. It has a wide selection of items for a variety of family pets, as well as its prices remain in line with various other significant suppliers. The shipping is quick, affordable, as well as hassle-free, as well as its client service is superior.

You won’t always discover what you’re searching for on Chewy, however, and also it can be challenging to obtain complex issues solved quickly. The good news is, however, their charitable return plan gives you lots of time to get points ironed out.

It may not change routine runs to the pet shop just yet, yet Chewy is doing every little thing that it can to make searching for your animal as convenient as feasible.

The most significant issues we located when looking with Chewy reviews focused around a absence of global delivery and delays in distribution. Chewy does its ideal to provide you plenty of advancement notice in situation there’s an problem.

As we’ve described in our Chewy evaluation over, they’re not perfect, yet Chewy is one of the best online pet supply companies around. It has a wide choice of products for a wide selection of pet dogs, as well as its rates are in line with various other significant vendors. The shipping is quick, economical, and also hassle-free, as well as its client service is top-notch.

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