Chewy - Pet Food, Products, Supplies at Low Prices

Eheim Substrat Pro Chewy Review Summary

Chewy is a reasonably current entrant into the pet food as well as accessory market, yet it’s quickly established itself as a heavy hitter. It’s the biggest dedicated family pet supply internet site online, with only Amazon confirming itself to be a genuine challenger.

The website prides itself on making things easy for the typical family pet proprietor. It supplies every little thing that you might perhaps require to look after your animal, even if it’s something more exotic than a pet cat or pet, and it also loads prescriptions. is among the very best solutions for finding odd brands, and it can usually get your items to you in a day or 2. However, it’s very little help if you have an vacant cupboard as well as a hungry family pet , as well as it does not offer anything past pet items, putting them a action behind Amazon in that respect.

It additionally does not have as many customer assesses as Amazon does, and it’s unclear what, if anything, it does to veterinarian the evaluations that do exist.

If you’re a family pet proprietor that’s willing to surrender the brick-and-mortar experience (and you’re fine with not making any kind of impulse purchases on your own part), Chewy is most definitely worth a appearance. Keep reading for our in-depth review.– A Quick Look

a tabby feline with collar lying on carpeted flooring

Photo Credit: jkalea, Pixabay

Browse through Chewy


  • Wide selection
  • Competitive rates
  • Outstanding customer service


  • Limited variety of user testimonials
  • No immediate gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has gratification facilities throughout the United States, so it’s able to promptly satisfy orders as they’re gotten. Usually talking, you should have the ability to obtain your stuff within 48 hours of putting your order.

pet dog waiting on the window

Photo: Pikist

It’s not the like being able to drive to the shop to pick up what you require, however you should not need to wait lengthy to get your things. The quick turn-around time makes it a hassle-free option for animal owners that can plan a day or more ahead.

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It Pushes Subscriptions Hard

Chewy deals subscription solutions, where you can set it up so that it automatically sends you a new order after a predetermined quantity of time. That allows you to keep a consistent supply of food accessible without having to remember to buy it every single time.

To encourage owners to capitalize on their membership solution, Chewy offers a 5% price cut on each order. It’s a fantastic method to save money on something that you’re going to acquire, anyway.

It’s a win-win for both the consumers and also the business. Customers conserve cash and bother, while Chewy locks their customer base in for weeks at once.

However, if you neglect to cancel, you can be on the hook for unwanted supplies. Fortunately, their return policy is generous, so all it will cost you is a bit of hassle.

It Offers Prescription Medications

You can submit the prescription to Chewy as well as it’ll fill it for you if your pet takes a medicine regularly. This will likely be less expensive than experiencing your vet or neighborhood pharmacy, as well as you can get automated refills in order to lessen the aggravation to you.

Most importantly, it’ll also call your veterinarian for you to obtain the prescription loaded, so all you have to do is offer your physician’s information.

sick canine

Credit Report: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any issues or inquiries , it has partners on-line 24 hours a day, 7 days a week, so you can talk with them to get the info you need. It also has agents readily available by phone if you intend to talk with somebody in person, although those hrs are a lot more restricted.

The team truly strives to see to it you’re satisfied. They’ll do just about anything to make their clients delighted.

The only issue we’ve discovered concerning customer support is that if you have a complex problem, you’ll likely obtain a various rep every single time you connect. That means you’ll need to describe the scenario multiple times, rather than having a specialized representative see your issue via to the end.

Amusing pug pet dog with man hands in striped sweater in headphones_dean drobot_shutterstock

Credit Report: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return products a complete year after purchase, which is extremely charitable. That provides you time to see if your animal will take to a brand-new food, for example, before needing to make any kind of choices regarding maintaining it.

On the other hand, it doesn’t accept returns on prescription drugs unless there’s an issue with them, such as damages or a issue. Because case, it’ll refine a replacement yet not a refund.

The other concern with their return policy is that it utilizes FedEx to deal with whatever. That can create hassle, as you’ll have to locate a FedEx place to send your things back. It offers you an unneeded duty, yet at least you have a ton of time to make the return.divider 9


Just how do Chewy’s costs contrast to various other sites?

Commonly, it’s on par with other sites. The rates will certainly vary depending upon which item you’re looking at, certainly, however you’ll typically discover them to be equal to those of other major services.

Does it charge for shipping?

Delivery is cost-free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level rate.

Does it offer items for all animals or simply canines and also felines ?

Dogs as well as cats certainly stand for the mass of their choice, but it likewise has devoted classifications for fish, birds, reptiles, equines, as well as various other tiny animals like gerbils and also hamsters.

The most significant oversight it has is snakes. If you have a snake, you’ll need to wish that the equipment Chewy deals for other reptiles will certainly fit your functions; otherwise, you’ll need to find a various vendor.

What kinds of payment does it approve?

It takes all significant charge card, as well as PayPal as well as Chewy gift cards.Divider 4

What the Users Say

While you can discover much concerning a solution by perusing their web site, we really feel the very best method to judge it is by seeing what a lot of individuals claim about it. It’s the very best method to get a broad view of the average user’s experience with the service and also trust fund their testimonials.

In looking at Chewy testimonials from individuals as well as online forum discussions, we’ve discovered that individuals are generally satisfied with their experiences utilizing Chewy The selection is excellent, the costs are competitive, and also the auto-ship feature is absolutely practical.

When looking with Chewy testimonials centered around a lack of international shipping as well as delays in shipment, the most significant complaints we discovered. It should be kept in mind, though, that a lot of delivery hold-ups result from issues with gratification, as well as these are normally on the producer’s end. Chewy does its best to provide you plenty of development notification in case there’s an concern.

Many people value exactly how very easy it is to handle Chewy if there’s a trouble with your order, as well as they generally locate its customer service agents to be knowledgeable, useful, as well as courteous. It can be difficult to address your problem if it’s something that needs a supervisor’s treatment.

Inevitably, the majority of people seem to delight in utilizing Chewy, and also it has a faithful client base. While it is nominally in competitors with Amazon, lots of people use the solutions reciprocally; however, it appears that a lot of pet proprietors start going shopping on Chewy as well as just change to Amazon if Chewy does not have what they need.

See Chewy.

Chewy Review– In Conclusion

As we’ve described in our Chewy review above, they’re not best, yet Chewy is one of the most effective online family pet supply business around. It has a broad choice of items for a wide range of pets, as well as its rates are in line with various other major providers. The shipping is quickly, cheap, and also hassle-free, and its customer service is first-class.

You will not always find what you’re searching for on Chewy, though, and it can be tough to obtain complicated issues fixed immediately. However, their generous return policy offers you plenty of time to obtain things arranged out.

It might not replace normal go to the pet shop just yet, yet Chewy is doing every little thing that it can to make looking for your animal as practical as possible.

The biggest complaints we found when looking with Chewy evaluations focused around a absence of worldwide shipping and also hold-ups in delivery. Chewy does its best to give you lots of development notification in case there’s an concern.

As we’ve described in our Chewy review over, they’re not excellent, but Chewy is one of the ideal online family pet supply business around. It has a wide selection of products for a large variety of family pets, and its prices are in line with various other significant providers. The shipping is quick, affordable, as well as problem-free, and its consumer service is first-class.

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