Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Louisville Ky Location Review Summary

Chewy is a relatively recent entrant right into the pet food and also accessory market, yet it’s promptly established itself as a heavy hitter. It’s the biggest dedicated pet dog supply web site on the net, with only Amazon showing itself to be a genuine opposition.

The website prides itself on making things simple for the typical animal proprietor. It provides whatever that you can possibly need to look after your animal, even if it’s something much more exotic than a feline or dog, and it even fills up prescriptions. is one of the most effective solutions for discovering obscure brand names, and also it can generally obtain your goods to you in a day or more. It’s not much assistance if you have a starving animal as well as an empty cabinet , as well as it does not use anything past pet dog items, putting them a step behind Amazon in that regard.

It likewise does not have as several customer assesses as Amazon does, as well as it’s uncertain what, if anything, it does to veterinarian the testimonials that do exist.

If you’re a pet proprietor who’s prepared to surrender the brick-and-mortar experience (and you’re okay with not making any type of impulse acquisitions on your own part), Chewy is definitely worth a look. Maintain reviewing for our thorough review.– A Quick Look

a tabby feline with collar resting on carpeted flooring

Image Credit: jkalea, Pixabay

Visit Chewy


  • Wide option
  • Competitive costs
  • Exceptional customer care


  • Limited number of customer testimonials
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment centers throughout the United States, so it’s able to promptly accomplish orders as they’re gotten. Normally speaking, you must be able to obtain your stuff within 48 hrs of placing your order.

canine waiting on the home window

Photo: Pikist

It’s not the same as having the ability to drive down to the shop to get what you require, however you shouldn’t have to wait lengthy to get your stuff. The quick turn-around time makes it a practical alternative for pet dog owners that can prepare a day or more in advance.

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It Pushes Subscriptions Hard

Chewy offers subscription services, where you can set it up to ensure that it immediately sends you a brand-new order after a predetermined quantity of time. That enables you to keep a steady supply of food on hand without needing to remember to buy it each time.

To motivate proprietors to make use of their registration service, Chewy deals a 5% discount on each order. It’s a great way to conserve cash on something that you’re mosting likely to get, anyway.

It’s a win-win for both the customers and also the company. Customers conserve money and also trouble, while Chewy locks their consumer base in for weeks at a time.

Nonetheless, if you fail to remember to cancel, you can be on the hook for unwanted materials. Thankfully, their return plan is generous, so all it will cost you is a little headache.

It Offers Prescription Medications

If your animal takes a medicine on a regular basis, you can submit the prescription to Chewy and also it’ll load it for you. This will likely be less costly than undergoing your veterinarian or regional drug store, as well as you can obtain automatic refills in order to lessen the aggravation to you.

Most importantly, it’ll also call your vet for you to get the prescription filled up, so all you need to do is provide your doctor’s info.

unwell dog

Credit History: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any inquiries or problems , it has associates on the internet 24 hours a day, 7 days a week, so you can talk with them to obtain the info you need. It likewise has agents available by phone if you wish to talk with a person face to face, although those hours are extra limited.

The team absolutely strives to see to it you’re pleased. They’ll do nearly anything to make their clients happy.

The only problem we’ve located regarding customer service is that if you have a challenging concern, you’ll likely obtain a different representative every time you reach out. That means you’ll need to discuss the situation several times, instead of having a specialized agent see your problem through to the end.

Amusing pug pet dog with guy hands in candy striped sweater in headphones_dean drobot_shutterstock

Credit Rating: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return things a full year after acquisition, which is very charitable. That offers you time to see if your animal will certainly require to a brand-new food, as an example, prior to having to make any type of choices regarding maintaining it.

On the other hand, it doesn’t approve returns on prescription medicines unless there’s an concern with them, such as damage or a flaw. Because situation, it’ll process a substitute but not a reimbursement.

The other concern with their return policy is that it uses FedEx to deal with whatever. That can develop headache, as you’ll have to track down a FedEx place to send your stuff back. It gives you an unneeded errand, yet at the very least you have a ton of time to make the return.divider 9


Exactly how do Chewy’s costs compare to various other websites?

Normally, it’s on the same level with other sites. The prices will certainly vary depending upon which product you’re taking a look at, of course, yet you’ll generally find them to be equal to those of other major solutions.

Does it charge for delivery?

Delivery is free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 level price.

Does it supply goods for all family pets or simply cats and also canines ?

Cats and pet dogs most definitely stand for the mass of their selection, however it likewise has committed classifications for fish, birds, reptiles, horses, and other tiny family pets like gerbils as well as hamsters.

The most significant oversight it has is snakes. If you have a snake, you’ll have to wish that the gear Chewy offers for various other reptiles will match your purposes; otherwise, you’ll require to discover a different vendor.

What kinds of payment does it approve?

It takes all major charge card, as well as PayPal and also Chewy gift cards.Divider 4

What the Users Say

While you can learn much about a service by reading their web site, we really feel the very best means to judge it is by seeing what many customers state about it. It’s the best method to obtain a broad view of the average customer’s experience with the service and also count on their testimonials.

In taking a look at Chewy reviews from users and also discussion forum discussions, we’ve discovered that people are generally pleased with their experiences making use of Chewy The choice is exceptional, the costs are competitive, as well as the auto-ship feature is certainly practical.

When looking with Chewy evaluations centered around a absence of international shipping as well as hold-ups in delivery, the biggest issues we discovered. It should be noted, though, that many shipping delays result from troubles with fulfillment, and these are normally on the producer’s end. Chewy does its ideal to offer you lots of development notice in case there’s an issue, however.

Most individuals appreciate exactly how very easy it is to handle Chewy if there’s a issue with your order, as well as they typically locate its customer support agents to be well-informed, practical, and also courteous. Nevertheless, it can be difficult to solve your trouble if it’s something that needs a manager’s treatment.

Inevitably, many people seem to take pleasure in using Chewy, and also it has a devoted consumer base. While it is nominally in competitors with Amazon, many individuals make use of the services interchangeably; however, it appears that a lot of animal owners start going shopping on Chewy and only switch over to Amazon if Chewy does not have what they require.

Check out Chewy.

Chewy Review– In Conclusion

As we’ve explained in our Chewy review above, they’re not perfect, yet Chewy is just one of the best online pet supply companies around. It has a broad choice of products for a wide variety of pet dogs, and also its prices are in line with various other major suppliers. The shipping is quickly, cheap, as well as convenient, and also its customer support is excellent.

You won’t always find what you’re trying to find on Chewy, though, and also it can be challenging to obtain complicated troubles addressed immediately. Though, their generous return plan provides you lots of time to get things arranged out.

It may not replace regular runs to the pet shop right now, yet Chewy is doing whatever that it can to make searching for your pet dog as convenient as feasible.

The biggest grievances we discovered when looking with Chewy reviews focused around a lack of global delivery and delays in shipment. Chewy does its ideal to provide you lots of advancement notification in case there’s an concern.

As we’ve explained in our Chewy evaluation above, they’re not best, yet Chewy is one of the best online pet supply companies around. It has a wide selection of items for a wide selection of pet dogs, and its costs are in line with various other major providers. The delivery is quick, economical, as well as hassle-free, as well as its consumer service is top-notch.

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