Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Glassdoor Vice President Review Summary

Chewy is a reasonably recent entrant right into the pet food as well as accessory market, but it’s promptly established itself as a heavy hitter. It’s the largest specialized pet dog supply internet site on the internet, with only Amazon verifying itself to be a real challenger.

The site prides itself on making points simple for the average family pet owner. It provides whatever that you could potentially need to deal with your animal, even if it’s something more exotic than a feline or pet, and also it even loads prescriptions. is just one of the most effective solutions for discovering rare brand names, as well as it can usually obtain your goods to you in a day or more. Nonetheless, it’s very little help if you have an empty cupboard and also a starving animal , as well as it does not offer anything past animal products, putting them a step behind Amazon in that respect.

It additionally does not have as numerous individual assesses as Amazon does, as well as it’s unclear what, if anything, it does to veterinarian the reviews that do exist.

If you’re a pet proprietor that’s eager to surrender the brick-and-mortar experience ( as well as you’re all right with not making any impulse acquisitions on your own behalf), Chewy is definitely worth a appearance. Maintain checking out for our in-depth review.– A Quick Look

a tabby feline with collar resting on carpeted floor

Photo Credit: jkalea, Pixabay

See Chewy


  • Wide selection
  • Competitive costs
  • Superb customer care


  • Restricted number of user evaluations
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment centers all over the United States, so it’s able to quickly meet orders as they’re gotten. Normally speaking, you ought to have the ability to get your things within 48 hrs of putting your order.

canine waiting on the window

Picture: Pikist

It’s not the like having the ability to drive to the shop to get what you need, yet you shouldn’t have to wait lengthy to get your stuff. The quick turnaround time makes it a convenient choice for pet dog owners who can plan a day or two ahead.

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It Pushes Subscriptions Hard

Chewy offers membership solutions, where you can set it up to ensure that it instantly sends you a new order after a predetermined amount of time. That allows you to keep a stable supply of food handy without having to remember to purchase it every single time.

To encourage owners to take advantage of their subscription solution, Chewy offers a 5% discount rate on each order. It’s a great means to conserve money on something that you’re mosting likely to buy, anyhow.

It’s a win-win for both the customers as well as the company. Clients save cash as well as trouble, while Chewy locks their consumer base in for weeks at a time.

Nevertheless, if you fail to remember to cancel, you can be responsible for undesirable products. The good news is, their return plan is generous, so all it will certainly cost you is a little hassle.

It Offers Prescription Medications

If your family pet takes a medication regularly, you can send the prescription to Chewy and also it’ll fill it for you. This will likely be cheaper than experiencing your veterinarian or local drug store, and also you can get automatic refills in order to reduce the trouble to you.

Best of all, it’ll also contact your veterinarian for you to obtain the prescription filled up, so all you need to do is supply your doctor’s details.

ill dog

Credit Score: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any issues or concerns , it has affiliates online 24 hours a day, 7 days a week, so you can talk with them to get the info you need. It likewise has representatives available by phone if you wish to speak to someone face to face, although those hours are more limited.

The group really bends over backward to ensure you’re satisfied. They’ll do just about anything to make their consumers pleased.

The only concern we’ve discovered concerning customer support is that if you have a challenging issue, you’ll likely get a various agent every time you connect. That implies you’ll have to describe the scenario several times, instead of having a specialized representative see your issue with to the end.

Amusing pug dog with man hands in candy striped sweater in headphones_dean drobot_shutterstock

Credit Score: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return items a complete year after purchase, which is very charitable. That provides you time to see if your family pet will take to a new food, for instance, prior to having to make any type of choices about keeping it.

On the other hand, it doesn’t approve returns on prescription medications unless there’s an issue with them, such as damages or a issue. Because situation, it’ll process a replacement yet not a reimbursement.

The various other problem with their return plan is that it utilizes FedEx to take care of every little thing. That can create headache, as you’ll need to track down a FedEx area to send your stuff back. It offers you an unneeded errand, yet at least you have a lots of time to make the return.divider 9


How do Chewy’s rates compare to various other sites?

Typically, it’s on par with other sites. The prices will certainly differ depending on which item you’re taking a look at, of course, yet you’ll typically find them to be equal to those of other major solutions.

Does it charge for shipping?

Shipping is totally free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 level rate.

Does it offer goods for all animals or simply dogs as well as felines ?

Dogs and also felines definitely stand for the mass of their choice, but it also has committed classifications for fish, birds, reptiles, equines, and also other small pet dogs like gerbils and also hamsters.

The largest oversight it has is serpents. If you have a snake, you’ll need to really hope that the gear Chewy deals for various other reptiles will fit your functions; or else, you’ll require to find a various supplier.

What forms of repayment does it accept?

It takes all significant bank card, along with PayPal and also Chewy present cards.Divider 4

What the Users Say

While you can discover much about a solution by perusing their web site, we feel the best method to judge it is by seeing what most users say concerning it. It’s the most effective method to obtain a broad view of the typical user’s experience with the service and depend on their reviews.

In looking at Chewy testimonials from individuals and also discussion forum discussions, we’ve found that people are typically satisfied with their experiences making use of Chewy The option is outstanding, the costs are competitive, and the auto-ship attribute is absolutely hassle-free.

When looking through Chewy reviews centered around a absence of international shipping and also hold-ups in distribution, the most significant issues we discovered. It must be kept in mind, though, that many shipping delays result from problems with fulfillment, as well as these are usually on the manufacturer’s end. Chewy does its best to provide you plenty of development notice in case there’s an concern, however.

Most people appreciate how easy it is to take care of Chewy if there’s a trouble with your order, and they commonly locate its client service reps to be educated, handy, and polite. It can be hard to address your trouble if it’s something that needs a manager’s intervention.

Eventually, many people seem to take pleasure in making use of Chewy, and also it has a devoted client base. While it is nominally in competitors with Amazon, lots of people make use of the solutions reciprocally; nevertheless, it seems that many pet owners start going shopping on Chewy and only change to Amazon if Chewy doesn’t have what they need.

Check out Chewy.

Chewy Review– In Conclusion

As we’ve explained in our Chewy evaluation above, they’re not excellent, but Chewy is just one of the best online pet supply companies around. It has a broad choice of products for a wide variety of pets, and also its prices are in line with various other significant distributors. The delivery is quick, inexpensive, and convenient, and its customer support is top-notch.

You won’t always find what you’re seeking on Chewy, however, and it can be tough to get complex issues resolved quickly. However, their charitable return policy gives you lots of time to obtain points arranged out.

It might not change routine go to the pet shop right now, but Chewy is doing everything that it can to make searching for your animal as practical as possible.

The greatest complaints we discovered when looking via Chewy evaluations focused around a absence of global shipping and also hold-ups in distribution. Chewy does its ideal to provide you plenty of advance notice in situation there’s an issue.

As we’ve defined in our Chewy testimonial over, they’re not perfect, yet Chewy is one of the finest online family pet supply business around. It has a broad selection of items for a wide selection of animals, and its costs are in line with other significant providers. The shipping is quick, economical, as well as hassle-free, and also its client solution is top-notch.

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