Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Double Chocolate Chip Peanut Butter Cookies Review Summary

Chewy is a fairly current entrant into the pet food as well as accessory market, yet it’s promptly established itself as a heavy hitter. It’s the largest specialized pet supply internet site online, with just Amazon confirming itself to be a real challenger.

The website prides itself on making points very easy for the typical animal owner. It supplies everything that you could possibly need to look after your animal, even if it’s something more unique than a feline or canine, as well as it even fills prescriptions. is just one of the best services for locating unknown brand names, and it can usually get your items to you in a day or two. However, it’s very little assistance if you have a hungry family pet and also an vacant cabinet , and it does not provide anything beyond animal items, placing them a step behind Amazon in that respect.

It likewise doesn’t have as many user examines as Amazon does, and also it’s uncertain what, if anything, it does to vet the evaluations that do exist.

If you’re a animal proprietor that’s willing to give up the brick-and-mortar experience (and you’re okay with not making any kind of impulse purchases on your own behalf), Chewy is definitely worth a appearance. Maintain reading for our thorough review.– A Quick Look

a tabby pet cat with collar pushing carpeted flooring

Picture Credit: jkalea, Pixabay

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  • Wide choice
  • Affordable costs
  • Exceptional customer support


  • Limited variety of user evaluations
  • No prompt satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction facilities around the United States, so it’s able to swiftly fulfill orders as they’re received. Generally speaking, you ought to be able to obtain your things within 48 hours of positioning your order.

pet dog waiting on the window

Image: Pikist

It’s not the same as having the ability to drive down to the shop to pick up what you need, yet you shouldn’t have to wait lengthy to get your things. The quick turnaround time makes it a hassle-free choice for family pet owners that can plan a day or more ahead.

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It Pushes Subscriptions Hard

Chewy deals registration solutions, where you can establish it up so that it automatically sends you a new order after a predetermined amount of time. That allows you to maintain a stable supply of food handy without having to keep in mind to get it each time.

To encourage owners to make use of their subscription service, Chewy deals a 5% discount rate on each order. It’s a terrific method to save cash on something that you’re going to buy, anyway.

It’s a win-win for both the customers and also the firm. Consumers save cash and also trouble, while Chewy locks their consumer base in for weeks each time.

If you neglect to terminate, you can be on the hook for unwanted products. Luckily, their return plan is generous, so all it will certainly cost you is a little bit of hassle.

It Offers Prescription Medications

You can send the prescription to Chewy and also it’ll fill it for you if your animal takes a medicine regularly. This will likely be less expensive than experiencing your veterinarian or local drug store, and you can obtain automated refills in order to lessen the hassle to you.

Best of all, it’ll even call your vet for you to obtain the prescription loaded, so all you have to do is give your doctor’s info.

unwell pet dog

Credit Report: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of worries or concerns , it has associates on-line 24 hrs a day, 7 days a week, so you can chat with them to get the info you require. It likewise has representatives readily available by phone if you intend to talk with a person personally, although those hours are more minimal.

The group genuinely bends over backward to ensure you’re pleased. They’ll do nearly anything to make their consumers pleased.

The only problem we’ve found relating to client service is that if you have a complex issue, you’ll likely get a different rep every single time you connect. That suggests you’ll have to discuss the circumstance numerous times, rather than having a dedicated representative see your issue with to the end.

Funny pug dog with male hands in candy striped coat in headphones_dean drobot_shutterstock

Credit History: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return items a full year after purchase, which is extremely generous. That provides you time to see if your pet dog will certainly take to a brand-new food, for example, prior to needing to make any choices about keeping it.

On the other hand, it does not approve returns on prescription medicines unless there’s an problem with them, such as damage or a issue. In that instance, it’ll process a replacement yet not a reimbursement.

The various other issue with their return plan is that it makes use of FedEx to handle everything. That can produce headache, as you’ll need to find a FedEx location to send your things back. It gives you an unneeded duty, but at the very least you have a ton of time to make the return.divider 9


How do Chewy’s costs compare to other websites?

Normally, it’s on the same level with other websites. The rates will certainly vary depending on which product you’re taking a look at, obviously, however you’ll normally locate them to be equal to those of various other major services.

Does it bill for delivery?

Delivery is totally free on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat rate.

Does it offer items for all animals or just pet cats as well as pets ?

Dogs and also felines definitely represent the mass of their selection, however it also has actually devoted groups for fish, birds, reptiles, horses, as well as various other tiny pet dogs like gerbils and also hamsters.

The largest oversight it has is serpents. If you have a serpent, you’ll have to wish that the gear Chewy offers for other reptiles will suit your purposes; or else, you’ll need to find a various distributor.

What forms of payment does it approve?

It takes all major charge card, as well as PayPal as well as Chewy gift cards.Divider 4

What the Users Say

While you can learn much concerning a solution by browsing their internet site, we really feel the best way to judge it is by seeing what the majority of individuals say concerning it. It’s the best means to obtain a broad view of the ordinary individual’s experience with the solution and trust fund their reviews.

In checking out Chewy evaluations from customers and also online forum discussions, we’ve discovered that individuals are usually delighted with their experiences utilizing Chewy The choice is superb, the prices are competitive, and the auto-ship function is certainly practical.

The greatest grievances we discovered when checking out Chewy evaluations centered around a lack of global delivery and delays in distribution. It ought to be noted, though, that a lot of shipping delays are because of problems with gratification, and also these are usually on the manufacturer’s end. Chewy does its best to provide you a lot of breakthrough notification in case there’s an issue, though.

Lots of people appreciate just how simple it is to handle Chewy if there’s a trouble with your order, and also they typically locate its customer service agents to be experienced, valuable, and respectful. However, it can be hard to solve your issue if it’s something that needs a manager’s treatment.

Ultimately, most people seem to delight in making use of Chewy, as well as it has a faithful consumer base. While it is nominally in competitors with Amazon, many people make use of the solutions mutually; nevertheless, it appears that most pet owners begin going shopping on Chewy and also only change to Amazon if Chewy doesn’t have what they require.

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Chewy Review– In Conclusion

As we’ve defined in our Chewy review over, they’re not excellent, however Chewy is among the best online animal supply firms around. It has a wide option of items for a wide variety of animals, as well as its costs are in line with other significant distributors. The shipping is fast, affordable, and hassle-free, and its client service is top-notch.

You won’t constantly find what you’re seeking on Chewy, though, and it can be difficult to obtain complex troubles solved immediately. However, their charitable return policy gives you lots of time to obtain things arranged out.

It might not change regular go to the pet shop just yet, yet Chewy is doing whatever that it can to make purchasing your animal as hassle-free as feasible.

The most significant issues we located when looking via Chewy testimonials centered around a absence of worldwide delivery and delays in shipment. Chewy does its finest to give you lots of development notice in situation there’s an concern.

As we’ve explained in our Chewy testimonial above, they’re not ideal, but Chewy is one of the ideal online family pet supply companies around. It has a wide choice of items for a broad selection of pets, and its prices are in line with various other major vendors. The shipping is quick, economical, as well as easy, as well as its client service is first-class.

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