Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Com Contact Number Review Summary

Chewy is a relatively recent participant right into the pet food as well as accessory market, however it’s rapidly developed itself as a heavy hitter. It’s the largest dedicated family pet supply website on the web, with only Amazon showing itself to be a actual challenger.

The site prides itself on making points simple for the ordinary animal proprietor. It offers whatever that you could perhaps need to care for your animal, even if it’s something a lot more exotic than a feline or canine, and also it even fills prescriptions. is among the most effective services for discovering unknown brand names, as well as it can typically obtain your goods to you in a day or 2. However, it’s not much aid if you have a starving animal and an vacant cupboard , and also it doesn’t use anything beyond family pet products, placing them a action behind Amazon in that respect.

It likewise does not have as lots of customer reviews as Amazon does, as well as it’s unclear what, if anything, it does to vet the testimonials that do exist.

If you’re a family pet owner that’s willing to give up the brick-and-mortar experience (and you’re alright with not making any kind of impulse purchases by yourself behalf), Chewy is certainly worth a appearance. Keep reading for our extensive review.– A Quick Look

a tabby cat with collar resting on carpeted flooring

Photo Credit: jkalea, Pixabay

Browse through Chewy


  • Wide option
  • Affordable costs
  • Outstanding customer service


  • Limited variety of user evaluations
  • No immediate gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment facilities around the United States, so it’s able to rapidly fulfill orders as they’re obtained. Typically talking, you must have the ability to get your things within 48 hours of positioning your order.

pet waiting on the home window

Picture: Pikist

It’s not the same as having the ability to drive to the shop to get what you need, but you should not need to wait lengthy to get your things. The quick turnaround time makes it a hassle-free choice for pet owners who can plan a day or more ahead.

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It Pushes Subscriptions Hard

Chewy deals registration solutions, where you can establish it up so that it immediately sends you a brand-new order after a fixed amount of time. That enables you to keep a stable supply of food accessible without having to bear in mind to get it each time.

To encourage owners to capitalize on their registration service, Chewy offers a 5% discount on each order. It’s a fantastic method to save money on something that you’re going to buy, anyhow.

It’s a win-win for both the clients and also the firm. Consumers save money and also bother, while Chewy locks their client base in for weeks each time.

If you neglect to terminate, you can be on the hook for unwanted supplies. Fortunately, their return plan is generous, so all it will cost you is a little bit of inconvenience.

It Offers Prescription Medications

If your animal takes a drug regularly, you can submit the prescription to Chewy and it’ll load it for you. This will likely be less costly than experiencing your veterinarian or neighborhood pharmacy, and also you can get automatic refills in order to decrease the aggravation to you.

Best of all, it’ll even contact your vet for you to get the prescription filled, so all you need to do is supply your medical professional’s info.

sick canine

Credit History: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any type of inquiries or concerns , it has partners on-line 24 hours a day, 7 days a week, so you can chat with them to get the information you need. It additionally has reps available by phone if you intend to talk to somebody personally, although those hours are extra limited.

The team absolutely strives to make sure you’re satisfied. They’ll do just about anything to make their clients satisfied.

The only concern we’ve located relating to client service is that if you have a challenging concern, you’ll likely get a various rep each time you connect. That indicates you’ll need to clarify the circumstance numerous times, rather than having a specialized agent see your problem via throughout.

Funny pug pet dog with male hands in candy striped coat in headphones_dean drobot_shutterstock

Debt: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return products a complete year after purchase, which is incredibly generous. That gives you time to see if your family pet will require to a new food, as an example, before needing to make any type of decisions concerning keeping it.

On the other hand, it does not approve returns on prescription drugs unless there’s an issue with them, such as damages or a problem. In that situation, it’ll process a replacement however not a refund.

The other issue with their return plan is that it makes use of FedEx to handle everything. That can develop problem, as you’ll need to find a FedEx area to send your things back. It offers you an unneeded task, however a minimum of you have a lots of time to make the return.divider 9


Just how do Chewy’s rates contrast to various other sites?

Generally, it’s on the same level with other websites. The prices will differ relying on which product you’re looking at, certainly, but you’ll typically discover them to be equal to those of various other major services.

Does it charge for shipping?

Shipping is totally free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 flat rate.

Does it supply items for all pets or just cats as well as pet dogs ?

Cats and pet dogs definitely stand for the bulk of their choice, however it likewise has actually devoted categories for fish, birds, reptiles, horses, and also other little family pets like gerbils as well as hamsters.

The largest oversight it has is serpents. If you have a serpent, you’ll need to wish that the gear Chewy offers for other reptiles will certainly match your functions; or else, you’ll require to discover a various supplier.

What forms of payment does it accept?

It takes all significant charge card, in addition to PayPal as well as Chewy gift cards.Divider 4

What the Users Say

While you can learn much concerning a solution by reading their internet site, we really feel the best way to judge it is by seeing what a lot of users say regarding it. It’s the very best way to obtain a broad view of the ordinary individual’s experience with the service as well as trust fund their evaluations.

In taking a look at Chewy evaluations from individuals and also online forum conversations, we’ve located that people are generally happy with their experiences making use of Chewy The choice is superb, the rates are affordable, as well as the auto-ship attribute is definitely hassle-free.

The largest issues we discovered when checking out Chewy reviews focused around a lack of global delivery and hold-ups in delivery. It ought to be kept in mind, though, that a lot of shipping hold-ups result from troubles with fulfillment, and these are typically on the maker’s end. Chewy does its finest to offer you lots of breakthrough notice in case there’s an issue, however.

The majority of people appreciate just how very easy it is to handle Chewy if there’s a issue with your order, and they usually discover its customer service agents to be educated, helpful, as well as polite. It can be tough to resolve your issue if it’s something that calls for a supervisor’s intervention.

Ultimately, many people seem to enjoy making use of Chewy, and it has a faithful consumer base. While it is nominally in competition with Amazon, many people utilize the solutions interchangeably; nevertheless, it appears that many pet dog owners begin shopping on Chewy as well as only switch over to Amazon if Chewy doesn’t have what they need.

Go to Chewy.

Chewy Review– In Conclusion

As we’ve explained in our Chewy testimonial over, they’re not excellent, but Chewy is among the best online family pet supply companies around. It has a broad selection of products for a wide range of animals, as well as its prices are in line with various other significant vendors. The delivery is quick, economical, and hassle-free, as well as its customer service is first-class.

You will not constantly locate what you’re looking for on Chewy, however, and it can be tough to get complicated problems resolved promptly. Though, their charitable return plan provides you lots of time to get things sorted out.

It might not change normal runs to the pet store right now, however Chewy is doing every little thing that it can to make buying your family pet as convenient as possible.

The greatest grievances we located when looking through Chewy evaluations focused around a absence of international delivery and also hold-ups in shipment. Chewy does its best to provide you plenty of development notification in case there’s an issue.

As we’ve explained in our Chewy review over, they’re not ideal, but Chewy is one of the ideal online pet dog supply firms around. It has a broad option of products for a broad selection of animals, and also its rates are in line with various other major vendors. The delivery is quick, low-cost, and problem-free, and its client solution is excellent.

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