Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Chia Pet Review Summary

Chewy is a reasonably current entrant right into the pet food and accessory market, yet it’s quickly developed itself as a heavy hitter. It’s the largest devoted family pet supply site on the web, with only Amazon showing itself to be a actual opposition.

The website prides itself on making things easy for the average family pet owner. It offers every little thing that you could possibly need to care for your pet, even if it’s something much more exotic than a pet cat or dog, and it also fills prescriptions. is just one of the best services for locating rare brand names, as well as it can usually get your goods to you in a day or 2. Nevertheless, it’s not much assistance if you have an vacant cupboard and a starving family pet , and also it doesn’t use anything beyond pet items, putting them a action behind Amazon in that respect.

It also doesn’t have as many individual assesses as Amazon does, as well as it’s unclear what, if anything, it does to vet the evaluations that do exist.

If you’re a family pet owner that’s eager to give up the brick-and-mortar experience ( as well as you’re fine with not making any kind of impulse purchases on your own behalf), Chewy is absolutely worth a look. Maintain reviewing for our in-depth review.– A Quick Look

a tabby cat with collar lying on carpeted flooring

Picture Credit: jkalea, Pixabay

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  • Wide option
  • Competitive prices
  • Exceptional customer support


  • Limited variety of customer evaluations
  • No immediate gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment facilities all over the United States, so it’s able to quickly meet orders as they’re received. Usually speaking, you should be able to obtain your stuff within 48 hours of placing your order.

dog waiting on the home window

Image: Pikist

It’s not the same as having the ability to drive to the store to pick up what you need, yet you shouldn’t have to wait long to get your things. The quick turnaround time makes it a convenient choice for family pet proprietors who can plan a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy deals subscription services, where you can establish it up to make sure that it immediately sends you a brand-new order after a fixed quantity of time. That enables you to keep a stable supply of food handy without having to remember to buy it whenever.

To motivate owners to make the most of their registration service, Chewy deals a 5% discount rate on each order. It’s a excellent means to conserve money on something that you’re going to acquire, anyhow.

It’s a win-win for both the consumers and also the business. Clients save cash and also trouble, while Chewy locks their consumer base in for weeks at a time.

Nevertheless, if you neglect to cancel, you can be on the hook for undesirable products. Thankfully, their return policy is generous, so all it will certainly cost you is a little bit of headache.

It Offers Prescription Medications

You can send the prescription to Chewy and also it’ll load it for you if your animal takes a medication frequently. This will likely be less expensive than undergoing your veterinarian or neighborhood drug store, and you can get automatic refills in order to minimize the hassle to you.

Most importantly, it’ll also contact your vet for you to obtain the prescription loaded, so all you have to do is give your medical professional’s information.

ill canine

Credit Report: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any questions or issues , it has associates on-line 24 hours a day, 7 days a week, so you can talk with them to get the details you require. It likewise has reps offered by phone if you intend to speak with someone face to face, although those hrs are a lot more restricted.

The group really strives to make sure you’re pleased. They’ll do practically anything to make their customers satisfied.

The only problem we’ve found pertaining to client service is that if you have a difficult issue, you’ll likely get a different agent every time you reach out. That implies you’ll have to clarify the situation multiple times, rather than having a committed agent see your trouble with to the end.

Amusing pug pet with male hands in candy striped sweatshirt in headphones_dean drobot_shutterstock

Credit Report: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return products a complete year after purchase, which is exceptionally generous. That provides you time to see if your animal will require to a brand-new food, as an example, before having to make any decisions regarding maintaining it.

On the other hand, it doesn’t accept returns on prescription medicines unless there’s an issue with them, such as damages or a defect. In that case, it’ll process a substitute but not a refund.

The various other issue with their return policy is that it utilizes FedEx to handle every little thing. That can develop problem, as you’ll need to find a FedEx area to send your stuff back. It gives you an unnecessary errand, but at least you have a ton of time to make the return.divider 9


How do Chewy’s rates contrast to various other websites?

Normally, it’s on par with other websites. The rates will differ relying on which item you’re looking at, obviously, but you’ll generally find them to be equal to those of other major services.

Does it charge for shipping?

Delivery is free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level price.

Does it provide goods for all animals or simply felines as well as pets ?

Cats as well as canines certainly represent the mass of their selection, yet it likewise has actually committed categories for fish, birds, reptiles, horses, as well as other small animals like gerbils as well as hamsters.

The largest oversight it has is snakes. If you have a serpent, you’ll need to wish that the gear Chewy deals for other reptiles will certainly fit your purposes; otherwise, you’ll need to discover a various vendor.

What kinds of payment does it approve?

It takes all major bank card, in addition to PayPal and also Chewy present cards.Divider 4

What the Users Say

While you can find out much concerning a solution by browsing their web site, we feel the most effective means to judge it is by seeing what many customers state about it. It’s the most effective means to get a broad view of the average customer’s experience with the service and also count on their evaluations.

In taking a look at Chewy reviews from individuals and also online forum conversations, we’ve located that individuals are generally happy with their experiences making use of Chewy The choice is superb, the prices are affordable, as well as the auto-ship feature is certainly practical.

When looking via Chewy reviews centered around a absence of international shipping and hold-ups in distribution, the greatest grievances we discovered. It needs to be kept in mind, though, that a lot of delivery hold-ups result from issues with fulfillment, as well as these are normally on the producer’s end. Chewy does its ideal to give you lots of advance notice in situation there’s an problem.

Many people appreciate just how easy it is to deal with Chewy if there’s a trouble with your order, and they commonly locate its customer service reps to be educated, useful, and also respectful. Nevertheless, it can be tough to fix your trouble if it’s something that calls for a manager’s intervention.

Eventually, many people appear to enjoy using Chewy, as well as it has a dedicated consumer base. While it is nominally in competition with Amazon, many individuals utilize the services interchangeably; nonetheless, it appears that a lot of animal proprietors start shopping on Chewy as well as only switch over to Amazon if Chewy doesn’t have what they need.

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Chewy Review– In Conclusion

As we’ve defined in our Chewy evaluation above, they’re not perfect, yet Chewy is among the best online family pet supply firms around. It has a broad option of items for a variety of animals, and also its rates remain in line with various other major providers. The delivery is fast, low-cost, as well as problem-free, and its customer service is first-class.

You will not always find what you’re seeking on Chewy, though, and also it can be hard to get complex issues addressed quickly. Though, their charitable return policy provides you plenty of time to get things sorted out.

It might not change normal runs to the pet store just yet, however Chewy is doing every little thing that it can to make searching for your pet dog as hassle-free as feasible.

The biggest grievances we located when looking via Chewy testimonials focused around a absence of worldwide shipping and delays in distribution. Chewy does its best to provide you plenty of advancement notice in situation there’s an issue.

As we’ve explained in our Chewy testimonial above, they’re not ideal, yet Chewy is one of the finest online family pet supply firms around. It has a wide option of items for a large range of pet dogs, as well as its costs are in line with various other significant distributors. The shipping is fast, low-cost, and also problem-free, and its client solution is first-class.

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