Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Brown Sugar Ginger Cookies

Chewy.com Review Summary

Chewy is a reasonably current entrant into the pet food and also accessory market, but it’s promptly established itself as a heavy hitter. It’s the largest devoted animal supply site on the internet, with just Amazon showing itself to be a actual challenger.

The website prides itself on making points easy for the average family pet owner. It offers everything that you can perhaps require to care for your pet, even if it’s something a lot more exotic than a pet cat or pet dog, and also it also fills prescriptions.

Chewy.com is just one of the best solutions for discovering unknown brands, and it can typically obtain your products to you in a day or two. It’s not much help if you have an vacant cupboard and also a hungry animal , as well as it does not use anything past pet goods, placing them a step behind Amazon in that regard.

It also does not have as numerous individual reviews as Amazon does, as well as it’s vague what, if anything, it does to vet the reviews that do exist.

If you’re a pet dog owner that’s ready to give up the brick-and-mortar experience (and you’re okay with not making any impulse acquisitions by yourself part), Chewy is certainly worth a appearance. Keep reading for our in-depth Chewy.com review.

Chewy.com– A Quick Look

a tabby pet cat with collar lying on carpeted flooring

Picture Credit: jkalea, Pixabay

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Pros

  • Wide option
  • Competitive rates
  • Exceptional customer care

Cons

  • Limited number of user reviews
  • No immediate gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment centers around the United States, so it’s able to quickly accomplish orders as they’re gotten. Typically speaking, you need to have the ability to obtain your things within 48 hours of putting your order.

dog waiting on the window

Image: Pikist

It’s not the same as being able to drive to the store to pick up what you need, yet you should not need to wait long to get your stuff. The quick turn-around time makes it a practical option for pet owners who can prepare a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy offers subscription services, where you can set it up to ensure that it instantly sends you a brand-new order after a established quantity of time. That allows you to keep a consistent supply of food accessible without having to remember to buy it whenever.

To motivate owners to benefit from their membership solution, Chewy offers a 5% discount on each order. It’s a terrific method to conserve cash on something that you’re mosting likely to purchase, anyway.

It’s a win-win for both the customers and also the firm. Clients save cash and bother, while Chewy locks their consumer base in for weeks at a time.

If you neglect to cancel, you can be on the hook for undesirable supplies. Luckily, their return plan is generous, so all it will cost you is a little bit of headache.

It Offers Prescription Medications

If your pet dog takes a drug on a regular basis, you can send the prescription to Chewy and it’ll load it for you. This will likely be more affordable than undergoing your vet or neighborhood drug store, as well as you can get automatic refills in order to decrease the hassle to you.

Most importantly, it’ll even call your veterinarian for you to obtain the prescription loaded, so all you need to do is supply your medical professional’s details.

sick pet dog

Credit Scores: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any type of problems or questions , it has affiliates online 24 hrs a day, 7 days a week, so you can talk with them to get the details you need. It additionally has reps available by phone if you want to talk to a person face to face, although those hrs are a lot more restricted.

The group really bends over backward to make certain you’re pleased. They’ll do nearly anything to make their customers happy.

The only issue we’ve discovered pertaining to client service is that if you have a difficult problem, you’ll likely get a various rep every single time you reach out. That indicates you’ll need to clarify the situation numerous times, instead of having a devoted agent see your trouble with throughout.

Funny pug pet dog with male hands in striped sweater in headphones_dean drobot_shutterstock

Credit History: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return items a complete year after purchase, which is incredibly charitable. That provides you time to see if your pet dog will require to a brand-new food, for example, before having to make any choices concerning keeping it.

On the other hand, it does not accept returns on prescription medicines unless there’s an issue with them, such as damages or a issue. Because case, it’ll process a replacement however not a refund.

The various other issue with their return policy is that it makes use of FedEx to deal with every little thing. That can develop trouble, as you’ll have to track down a FedEx place to send your stuff back. It gives you an unneeded task, however a minimum of you have a ton of time to make the return.divider 9

FREQUENTLY ASKED QUESTION

Just how do Chewy’s rates compare to other sites?

Commonly, it’s on the same level with other websites. The prices will differ depending on which product you’re looking at, naturally, yet you’ll normally locate them to be equal to those of other significant solutions.

Does it bill for delivery?

Shipping is cost-free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level rate.

Does it use products for all animals or simply pet dogs and pet cats ?

Cats as well as pet dogs most definitely represent the mass of their selection, yet it also has devoted classifications for fish, birds, reptiles, equines, as well as various other tiny family pets like gerbils and hamsters.

The most significant oversight it has is serpents. If you have a serpent, you’ll have to hope that the gear Chewy offers for various other reptiles will certainly fit your purposes; otherwise, you’ll require to locate a different vendor.

What forms of settlement does it accept?

It takes all significant credit cards, along with PayPal and Chewy present cards.Divider 4

What the Users Say

While you can find out much regarding a solution by perusing their web site, we really feel the very best means to judge it is by seeing what the majority of individuals claim about it. It’s the most effective method to get a broad view of the ordinary customer’s experience with the solution and trust fund their Chewy.com reviews.

In looking at Chewy reviews from individuals and also forum conversations, we’ve located that individuals are generally happy with their experiences using Chewy The choice is superb, the prices are competitive, as well as the auto-ship function is definitely practical.

When looking via Chewy testimonials focused around a lack of international delivery and also hold-ups in shipment, the biggest problems we located. It needs to be kept in mind, though, that many delivery delays result from troubles with satisfaction, and these are generally on the supplier’s end. Chewy does its best to offer you plenty of breakthrough notice in instance there’s an concern.

Most people value exactly how simple it is to handle Chewy if there’s a problem with your order, as well as they normally find its client service agents to be educated, helpful, and also respectful. It can be difficult to resolve your issue if it’s something that calls for a supervisor’s treatment.

Eventually, most individuals seem to take pleasure in utilizing Chewy, and also it has a devoted client base. While it is nominally in competition with Amazon, many people use the solutions interchangeably; nevertheless, it appears that a lot of family pet proprietors begin going shopping on Chewy and also only switch over to Amazon if Chewy doesn’t have what they need.

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Chewy Review– In Conclusion

As we’ve defined in our Chewy testimonial above, they’re not ideal, however Chewy is among the best online pet dog supply companies around. It has a broad choice of products for a wide variety of pets, and also its costs are in line with various other significant suppliers. The delivery is quick, low-cost, and also hassle-free, as well as its customer care is superior.

You won’t always find what you’re searching for on Chewy, though, as well as it can be difficult to obtain complex issues resolved immediately. Fortunately, though, their charitable return plan offers you plenty of time to get things figured out.

It might not replace normal runs to the pet store just yet, however Chewy is doing every little thing that it can to make looking for your animal as hassle-free as possible.

The biggest issues we located when looking via Chewy reviews centered around a lack of worldwide delivery as well as hold-ups in distribution. Chewy does its best to offer you plenty of advance notice in instance there’s an problem.

As we’ve defined in our Chewy evaluation above, they’re not excellent, however Chewy is one of the best online pet supply business around. It has a broad selection of items for a wide range of pet dogs, and also its costs are in line with other major providers. The delivery is fast, economical, and convenient, and also its customer solution is superior.

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