Chewy - Pet Food, Products, Supplies at Low Prices

Car Shaped Chewy Review Summary

Chewy is a relatively current participant right into the pet food and accessory market, but it’s promptly established itself as a heavy hitter. It’s the biggest devoted pet supply web site on the web, with only Amazon proving itself to be a real challenger.

The site prides itself on making things simple for the average pet proprietor. It provides everything that you can possibly need to look after your animal, even if it’s something much more unique than a feline or canine, and it also loads prescriptions. is just one of the very best solutions for discovering obscure brands, and it can typically obtain your products to you in a day or more. However, it’s very little aid if you have an empty cupboard and a starving family pet , as well as it does not supply anything beyond pet dog products, placing them a step behind Amazon in that respect.

It additionally does not have as many individual evaluates as Amazon does, as well as it’s vague what, if anything, it does to vet the evaluations that do exist.

If you’re a pet dog proprietor that’s ready to give up the brick-and-mortar experience (and you’re fine with not making any kind of impulse purchases on your own behalf), Chewy is most definitely worth a appearance. Keep reading for our thorough review.– A Quick Look

a tabby cat with collar lying on carpeted flooring

Picture Credit: jkalea, Pixabay

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  • Wide choice
  • Competitive prices
  • Superb customer support


  • Minimal number of user reviews
  • No instant satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has gratification centers around the United States, so it’s able to rapidly accomplish orders as they’re gotten. Typically talking, you should have the ability to obtain your things within 48 hours of putting your order.

pet waiting on the window

Image: Pikist

It’s not the like having the ability to drive down to the store to grab what you need, but you shouldn’t have to wait long to obtain your stuff. The quick turn-around time makes it a hassle-free alternative for pet owners who can prepare a day or 2 in advance.

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It Pushes Subscriptions Hard

Chewy offers registration services, where you can establish it up to make sure that it instantly sends you a new order after a established amount of time. That enables you to maintain a consistent supply of food accessible without having to bear in mind to get it every single time.

To motivate proprietors to make use of their registration service, Chewy deals a 5% discount on each order. It’s a fantastic means to save cash on something that you’re mosting likely to buy, anyway.

It’s a win-win for both the clients as well as the company. Customers conserve cash as well as bother, while Chewy locks their customer base in for weeks each time.

If you neglect to cancel, you can be on the hook for undesirable supplies. Thankfully, their return plan is generous, so all it will certainly cost you is a little bit of problem.

It Offers Prescription Medications

You can send the prescription to Chewy and also it’ll fill it for you if your family pet takes a medicine routinely. This will likely be more affordable than experiencing your vet or local drug store, and you can get automated refills in order to reduce the aggravation to you.

Most importantly, it’ll also contact your vet for you to get the prescription filled, so all you have to do is offer your physician’s info.

unwell canine

Credit: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of inquiries or concerns , it has affiliates online 24 hours a day, 7 days a week, so you can talk with them to get the information you require. It also has reps offered by phone if you wish to talk with somebody in person, although those hrs are a lot more restricted.

The team truly strives to make sure you’re satisfied. They’ll do practically anything to make their consumers delighted.

The only concern we’ve located concerning customer care is that if you have a complex concern, you’ll likely obtain a various agent each time you reach out. That indicates you’ll have to discuss the circumstance numerous times, as opposed to having a dedicated representative see your trouble via throughout.

Funny pug pet dog with male hands in candy striped coat in headphones_dean drobot_shutterstock

Credit Report: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return items a full year after acquisition, which is incredibly generous. That provides you time to see if your animal will take to a new food, for example, before needing to make any type of choices regarding keeping it.

On the other hand, it does not approve returns on prescription medications unless there’s an problem with them, such as damage or a flaw. Because case, it’ll process a substitute but not a refund.

The various other problem with their return plan is that it makes use of FedEx to deal with everything. That can develop hassle, as you’ll need to locate a FedEx area to send your things back. It offers you an unnecessary task, yet at least you have a lots of time to make the return.divider 9


Just how do Chewy’s rates contrast to other websites?

Generally, it’s on the same level with other websites. The costs will vary relying on which product you’re looking at, naturally, however you’ll generally discover them to be equal to those of other significant solutions.

Does it charge for shipping?

Shipping is free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 flat rate.

Does it supply goods for all family pets or simply canines and also cats ?

Dogs and pet cats certainly represent the mass of their option, yet it likewise has actually dedicated classifications for fish, birds, reptiles, equines, and other tiny family pets like gerbils as well as hamsters.

The biggest oversight it has is snakes. If you have a serpent, you’ll have to really hope that the gear Chewy offers for various other reptiles will suit your purposes; or else, you’ll require to find a different vendor.

What types of payment does it approve?

It takes all major bank card, in addition to PayPal as well as Chewy present cards.Divider 4

What the Users Say

While you can discover much concerning a solution by perusing their site, we really feel the most effective means to judge it is by seeing what a lot of customers state about it. It’s the most effective means to get a broad view of the typical user’s experience with the solution as well as count on their evaluations.

In checking out Chewy testimonials from customers and also online forum conversations, we’ve located that individuals are typically satisfied with their experiences making use of Chewy The choice is excellent, the rates are affordable, and the auto-ship function is certainly practical.

When looking with Chewy reviews focused around a absence of global delivery and also delays in distribution, the most significant complaints we located. It needs to be kept in mind, though, that many delivery hold-ups are due to issues with fulfillment, and these are normally on the maker’s end. Chewy does its ideal to provide you lots of development notification in situation there’s an issue.

Most people appreciate exactly how simple it is to handle Chewy if there’s a trouble with your order, and they usually locate its customer service agents to be well-informed, practical, and also respectful. It can be tough to solve your issue if it’s something that requires a manager’s intervention.

Eventually, the majority of people seem to delight in utilizing Chewy, as well as it has a devoted consumer base. While it is nominally in competitors with Amazon, many individuals utilize the services reciprocally; however, it appears that a lot of pet owners begin shopping on Chewy and just switch to Amazon if Chewy doesn’t have what they require.

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Chewy Review– In Conclusion

As we’ve defined in our Chewy evaluation over, they’re not perfect, however Chewy is among the best online pet dog supply business around. It has a broad choice of products for a wide array of pet dogs, and its costs are in line with other significant providers. The shipping is quickly, cheap, as well as problem-free, as well as its customer service is first-class.

You won’t constantly find what you’re trying to find on Chewy, however, and also it can be challenging to get intricate problems addressed without delay. Luckily, though, their generous return plan offers you lots of time to obtain points figured out.

It might not change routine runs to the pet shop just yet, yet Chewy is doing every little thing that it can to make purchasing your pet as hassle-free as feasible.

The greatest complaints we found when looking through Chewy evaluations centered around a lack of worldwide shipping and delays in delivery. Chewy does its finest to give you plenty of development notice in instance there’s an issue.

As we’ve described in our Chewy evaluation over, they’re not excellent, yet Chewy is one of the finest online pet supply companies around. It has a wide selection of items for a vast selection of family pets, as well as its costs are in line with other major suppliers. The delivery is quick, cheap, and also easy, and also its consumer service is excellent.

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